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Psychiatric Bulletin (1997) 21: 757-759. doi: 10.1192/pb.21.12.757
© 1997 The Royal College of Psychiatrists
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Evaluation of a client held record introduced by a community mental health team

Anna Stafford, Care Programme Approach Coordinator*

Tower Hamlets Healthcare Trust

Richard Laugharne, Senior Registrar

St George's Medical School, London

* Correspondence: The Royal London Hospital (St Clement's). 2A Bow Road, London E3 4LL

A client held record for patients with long-term mental illness was introduced by a community mental health team in east London. The record was evaluated by asking the opinions of 45 patients and examining how their client record had been used. Over 80% of the patients found the record and the information it contained useful, 74% of contacts were recorded in the booklet and the client held record had begun to be used by many professionals for purposes other than appointments and medication. A client held record can increase patient involvement in care and help communication between professionals.




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Copyright © 1997 The Royal College of Psychiatrists.