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User views of two psychiatric day hospitals

Shropshire's Mental Health NHS Trust, Psychology Consultancy Service, 130 Abbey Foregate, Shrewsbury, Shropshire SY2 6AX

^* Correspondence

This report describes one of the largest published surveys of users' views of services, with 287 users returning a 34-item questionnaire and 80 people interviewed about their views and satisfaction with services provided by two psychiatric day hospitals. The combination of questionnaire and interview methodologies provided data such as an overall satisfaction score (which was relatively high) and satisfaction scores with specific aspects of the service, as well as highlighting specific problems and providing recommendations on how to make improvements.

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				J. Catty and T. Burns Mental health day centres: Their clients and role Psychiatr. Bull., February 1, 2001; 25(2): 61 - 66. [Abstract] [Full Text]