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Psychotherapy patients' views of treatment

on learning from the patient

Warrington Community Health Care NHS Trust, Hollins Park Hospital, Hollins Lane, Warnington WA2 8WA

David Crossley, Senior Registrar in Psychotherapy

North East Wales NHS Trust, Wrexham Maelor Hospital, Wrexham LL13 7TD

AIMS AND METHOD

Psychotherapy patients' views of treatment received from two senior registrars were obtained by questionnaire. The aim of the study was to give patients an opportunity to reflect on therapy and help trainees evaluate their therapeutic style and the therapy they provided.

RESULTS

The response rate was 86% (25/29). All patients recalled key issues covered in therapy, 96% (24/25) found therapy valuable. Seventy-two per cent (18/25) made comments about therapists' style and 20% (5/25) made suggestions for improvement of the service.

CLINICAL IMPLICATIONS

Clinical, service and training implications are discussed and it is suggested that this form of patient survey is a useful adjunct in outcome evaluation of treatments and of training.