Psychiatric Bulletin (2005) 29: 24-27. doi: 10.1192/pb.29.1.24
© 2005 The Royal College of Psychiatrists
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Psychiatric Bulletin (2005) 29: 24-27
© 2005 The Royal College of Psychiatrists

‘Help is at Hand’on the web - what do our readers think?

Philip Timms, Consultant Psychiatrist

South London & MaudsleyTrust, START Team, Masters House, DugardWay, London SE114TH

Deborah Hart, Director of External Affairs and Alexandra Cohen, Library and Information Services Administrator

Royal College of Psychiatrists

Martin Briscoe, Consultant Psychiatrist

Wonford House Hospital, Exeter

Mike McClure, Director of Public Education

Royal College of Psychiatrists

Declaration of interest

The authors have all been involved in the writing and editing of the ‘Help is at Hand’ leaflets, but have received no payment for this activity.

Abstract

AIMS AND METHOD

To describe the development of public education materials provided by the Royal College of Psychiatrists in the ‘Help is at Hand’ series of leaflets, and to assess the acceptability and usefulness of information about mental health on the College website by analysis of the online responses of those accessing this information.

RESULTS

More than 4000 responses to 14 of the ‘Help is at Hand’ leaflets were analysed. Ratings were generally high, with the exception of the statement ‘This leaflet talks down to me’. Free text responses were generally positive.

CLINICAL IMPLICATIONS

The College website is an accessible source of high-quality mental health information of the sort demanded by both service users and current health policy.




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