The Psychiatrist (2009) 33: 295-298. doi: 10.1192/pb.bp.108.020529
© 2009 The Royal College of Psychiatrists
This Article
Right arrow Full Text
Right arrow Full Text (PDF)
Right arrow Submit an eLetter
Right arrow Alert me when this article is cited
Right arrow Alert me when eLetters are posted
Right arrow Alert me if a correction is posted
Services
Right arrow Email this article to a friend
Right arrow Similar articles in this journal
Right arrow Alert me to new issues of the journal
Right arrow Download to citation manager
Citing Articles
Right arrow Citing Articles via CrossRef
Right arrow Citing Articles via Google Scholar
Right arrow Citing Articles via Scopus
Google Scholar
Right arrow Articles by Labib, P. L. Z.
Right arrow Articles by Brownell, L.
Right arrow Search for Related Content
PubMed
Right arrow Articles by Labib, P. L. Z.
Right arrow Articles by Brownell, L.

Factors affecting patient satisfaction with the psychiatric ward round: retrospective cross-sectional study

Peter Lawrence Zaki Labib, Medical Student

Medical School, University of Birmingham, Edgbaston, Birmingham B15 2TT, email: peterlabib{at}hotmail.co.uk

Lisa Brownell, Consultant Psychiatrist

Queen Elizabeth Psychiatric Hospital, Birmingham

Declaration of interest

None.

AIMS AND METHOD

A questionnaire was distributed to patients in a psychiatric hospital in Birmingham, UK, to identify the factors that affect their satisfaction with the ward round.

RESULTS

The questionnaire was completed by 42 patients (53% response rate). Waiting time was the only variable to be significantly correlated with total score of patient satisfaction. Regression analysis also identified diagnosis and patients meeting their consultant before the first ward round as significant predictors of patient satisfaction.

CLINICAL IMPLICATIONS

Reducing waiting time and ensuring that the consultant meets the patient before the first ward round would make a significant improvement to the in-patient experience, without causing much disruption to standard clinical practice.