The Psychiatrist (2001) 25: 172-174. doi: 10.1192/pb.25.5.172
© 2001 The Royal College of Psychiatrists
Psychiatric Bulletin (2001) 25: 172-174
© 2001 The Royal College of Psychiatrists
The use of operationalised criteria for inclusion on a Care Programme Approach register
Michael Philpot, Consultant
Mental Health for Older Adult Services, South London and Maudsley
Hospital, Denmark Hill, London SE5 8AZ, tel: 080 79192193, fax: 020
79192961
Heidi Hales, Senior House Officer
Mental Health for Older Adult Services, South London and Maudsley
Hospital
Bart Sheehan, Lecturer
Section of Old Age Psychiatry, Department of Psychiatry, The Warneford
Hospital, Oxford
Suzanne Reeves, Honorary Specialist Registrar
Mental Health for Older Adult Services, South London and Maudsley
Hospital
Martin Lawlor, CPA Administrator
South London and Maudsley Hospital
Correspondence: e-mail:
yum54{at}dial.pipex.com

Abstract
AIMS AND METHOD
To determine the rates at which clinical teams within one NHS trust placed
older people on a Care Programme Approach (CPA) register and to examine the
degree to which clinicians' use of the register conformed to trust policy. Two
retrospective case notes surveys were carried out 6 months apart within a
completed audit cycle.
RESULTS
Consultant teams varied considerably in their application of the CPA
policy. Feedback to clinicians after the first survey had a variety of effects
on subsequent use of the CPA register.
CLINICAL IMPLICATIONS
Health service policies exist to reduce variation in clinical practice and
to ensure minimum standards. Clinical audit may be a useful tool in
identifying irrational variation within the framework of clinical
governance.

Introduction
The Care Programme Approach (CPA;
Department of Health, 1990)
has
been subject to criticism based on lack of evidence for
its usefulness
(
Tyrer et al, 1995)
and the bureaucratic burden
associated with its implementation
(
Kingdon, 1998,
Marshall, 1999).
There has also
been wide variation in the numbers of
patients placed on CPA registers, which
is not explained by
variation in need
(
Bindman et al, 1999).
This may be partly
explained by differing CPA policies and procedures. In old
age psychiatry services there can be variation between trusts
bound by the
same CPA criteria within the same health authority
(
Philpot et al, 1998;
Wallace & Ball, 1998).
Variation
in the use of the register within the same trust has also been
observed (
Philpot & Banerjee,
1997), despite the criteria
for inclusion on the register being
clearly set down in trust
policy. To investigate this variation further we
examined the
adherence to CPA criteria and the factors affecting the
likelihood
of a patient's inclusion on the CPA register in three distinct
geographical areas of the trust.

The study
The old age psychiatry service of the Bethlem & Maudsley
Trust served
the London Borough of Croydon (4 consultants),
the eastern part of Lambeth (1
consultant) and the southern
part of Southwark (3 consultants). In the first
survey the
case notes of all patients placed on the CPA register between
January and March 1998 were reviewed. Demographic and clinical
data, including
diagnosis, were recorded as well as the presence
of the criteria listed below.
Register patients were compared
with a similar number of control
patients whose
cases were active at the same time but who were not placed on
the register. Cases were matched for sex, age and borough of
home address.
The results of the first audit survey were discussed at local audit
meetings and disseminated throughout the service. The second survey included
all patients registered between October 1998 and March 1999. On this occasion,
five control patients were randomly selected from each of nine geographical
sectors. The data were collected in the same way as in the first survey.
Twenty-one patients were registered during the first survey period (3
months) and 56 during the second (6 months). Results were compared with 22 and
45 control patients, respectively.
CPA register inclusion criteria
The criteria employed in the Bethlem & Maudsley NHS Trust at the time
of the study were a minor modification of those presented in McCarthy et
al (1995). The criteria
for inclusion on the register (level two CPA) were any of the following:
- A diagnosis of severe and persistent major mental illness and multi-agency
involvement.
- One of the following: a history of repeated relapse of illness owing to a
breakdown in the patient's medical and/or social care in the community; a
history of social dysfunction or major housing difficulties; or a history of
serious suicidal risk or self-harm, self-neglect, violence or dangerousness to
others.
- The patient fulfils criteria for Section 117 after-care.
A caveat is that any patient who clinicians judge would benefit from
inclusion on the register could also be included.
Data analysis
Chi-square and Fisher's exact test were used to compare categorical data
between CPA patients and controls, and changes in adherence to the
operationalised criteria. The Mann-Whitney U test was used to compare
years of contact with the psychiatric service.

Findings
At the first survey there were no differences between CPA patients
and
controls in terms of age, sex, proportion from ethnic minorities,
those living
alone or unmarried and diagnosis. However, CPA
patients were more likely to
have involvement of social services
(
P=0.001), a history of previous
admissions (
P=0.0001), a longer
period of contact with the service
(
P=0.004) and greater psychotropic
drug prescription
(
P=0.026) than controls. At the second survey
only social services
involvement (
P=0.021) and the proportion
of patients living alone
(
P=0.031) differentiated the two groups.
Table 1 shows the proportion
of CPA patients and controls fulfilling each class of criteria. With the
exception of category (a) criteria during the first study, CPA
patients were more likely than controls to fulfil each of the category
requirements for registration. If strictly applied, values for per cent
fulfilling (a) and (b) and/or (c) should have been 100% and 0% for CPA
patients and controls, respectively. Treating the CPA policy criteria as the
gold standard, Table 2 shows
how sensitivity, specificity and misclassification rate differed between the
three boroughs within the trust at the two survey times. The only significant
changes occurred in sensitivity (i.e. the proportion of cases fulfilling the
CPA criteria that were actually registered). Sensitivity fell in Croydon but
rose in South Southwark. In East Lambeth there were trends suggesting an
increase in sensitivity and a fall in misclassification rate. At the second
survey misclassification rates for individual consultants varied between 9 and
63%. Table 2 also shows the
average monthly patient registration rates during each audit. The patient's
borough was an important factor in registration rate, practice varying between
surveys particularly in Croydon and South Southwark.
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Table 2. Adherence to Care Programme Approach criteria and registration rate in
the three geographical areas served by the trust
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Discussion
Our results confirm the variability in the use of the CPA register
and the
application of the defining criteria in an old age
psychiatry service. During
the discussion following presentation
of the first survey results it became
apparent that some consultants
believed that no clinical benefits to patients
were derived
from the use of the CPA register and that in one borough social
workers would only assess those patients placed on the register.
Reaction to
the first audit survey varied. The rate of CPA
registration by one consultant
team rose dramatically to include
nearly all patients referred to the service,
while registration
in one other team virtually ceased.
In our study we did not seek to determine whether the clinical care of
individual patients was in any way affected by the CPA policy or whether the
variation in practice had a bearing on the quality of care given. Slavish
adherence to guidelines does not necessarily guarantee quality of service
(Marshall et al, 1997; Schneider et al,
1999). However, failure to fully apply clinical policies such as
the CPA has lead to criticism of psychiatric services in a number of recent
serious incident inquiries (Baroness
Scotland of Asthal et al, 1998).
Health service policies are written to reduce variations and to eliminate
unacceptable omissions in clinical practice. Where policies are developed in
negotiation with clinicians, as was the case with the policy examined here, it
is reasonable to expect closer adherence than was found in this study. It is
possible that weaknesses in one aspect of a clinician's practice reflects
problems elsewhere. Audits of routine matters such as the CPA may be one
method of ensuring acceptable practice within the framework of clinical
governance.

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