Psychiatric Bulletin (2003) 27: 36-37. doi: 10.1192/pb.27.1.36-b
© 2003 The Royal College of Psychiatrists
Psychiatric Bulletin (2003) 27: 36-37
© 2003 The Royal College of Psychiatrists
A Suitable Space. Improving counselling services for Asian people
By Gina Netto and others
Kamaldeep Bhui
Bristol: Policy Press The Joseph Rowntree Foundation. 2001. 34 pp. £
10.95 (pb).
This is a well-written account of a qualitative investigation into
counselling services and their suitability for Asian people. Interviews were
held with 38 Asian men and women to explore their perceptions and views about
counselling, examine their experiences of accessing and using counselling
services, explore their preferences for all types of service, and examine the
cultural sensitivity of counselling provision.
Although respondents often put forward family and friends as confidants, it
was clear that at times of distress they valued an independent source of
support, and professional help, in particular. Understandably, those who had
experienced counselling were greatly in favour of it and those with no such
experience knew little of the services. Coping mechanisms included maintaining
a semblance of normality and continuing as if nothing untoward had happened.
This may explain non-presentation of distress to health and counselling
services. Those with experiences of counselling had found it useful and were
able to articulate the relief they experienced both metaphorically and in
concrete terms, sometimes very shortly after beginning counselling.
Interestingly, this relief was partially manifest as better sleep, less panic,
less chest pain or fewer coughing fits. These are particularly important
improvements considering the generally held view that South Asian people
present with physical complaints. None the less, some respondents did complain
of unequal and unfair treatment, of being made to feel inferior or
intimidated, and feelings of frustration and helplessness. Visiting and
engaging with clients in their own homes, engaging with their families, and
being flexible about offering advice and practical support, were all valued.
These devices were all used to engage the clients in treatment which later
took on a more conventional form. Not all clients, however, wanted to be
ethnically matched. A complaint often heard by health professionals is that
Asian people don't get it and want a different form of
intervention, perhaps more concrete forms of advice and instrumental or
practical help. This report illustrates how providing an innovative response
to such requests can lead to effective use of counselling services, and that
Asian people do get it after all.