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The public's knowledge of psychiatrists: questionnaire survey

Published online by Cambridge University Press:  02 January 2018

A. Williams
Affiliation:
Psychotherapy Department, 40 Colinton Road, Edinburgh EH10 5BT
A. Cheyne
Affiliation:
Florence Street Resource Centre, 26 Florence Street, Glasgow G5 0YX
S. MacDonald
Affiliation:
Crichton Royal Hospital, Dumfries DG1
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Abstract

Aims and Method

One objective of the Royal College of Psychiatrists' stigma campaign is to improve the public's knowledge about psychiatric illness. There has been little work in the UK on the public's knowledge of the training of psychiatrists and the treatments they use. Using a questionnaire, we compared a sample representing the general population (n=223) with a sample attending psychiatric outpatients (n=67) to assess their level of knowledge.

Results

Half of the general population sample did not know that psychiatrists were medically qualified, and 80% underestimated the length of psychiatric training. There was variable knowledge of the conditions treated by psychiatrists and treatment methods used, with the outpatient group having better knowledge of drug treatments.

CLINICAL IMPLICATION

If the general public do not know about the training and expertise of psychiatrists, this is likely to limit their willingness to seek treatment for mental illness.

Type
Original Papers
Creative Commons
Creative Common License - CCCreative Common License - BY
This is an Open Access article, distributed under the terms of the Creative Commons Attribution (CC-BY) license (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted re-use, distribution, and reproduction in any medium, provided the original work is properly cited.
Copyright
Copyright © Royal College of Psychiatrists, 2001

One of the primary aims of the Royal College of Psychiatrists' stigma campaign is “to close the gap between the different beliefs of health care professionals and the public about useful treatments and interventions” (Reference Cowan and HartCowan & Hart, 1998).

A number of studies in the USA and Europe have attempted to look at beliefs about psychiatric illness, psychiatrists and the treatments they employ, with some consistent findings over time and across countries. These studies found that psychiatric illnesses were not well recognised, for example, Brockington et al (Reference Brockington, Hall and Levings1993) found that less than a quarter of the population surveyed were able to recognise schizophrenia or depression as mental illnesses from descriptive vignettes.

There have also been studies that looked at public perceptions of the treatments available for psychiatric illness. In a paper by Priest et al (Reference Priest, Vize and Roberts1996) looking at attitudes prior to the Defeat Depression Campaign, the majority of those surveyed thought that people with depression should not be given antidepressants, and expressed the opinion that drug treatments only dulled the symptoms and that such treatments were addictive. Jorm et al (Reference Jorm, Korten and Jacomb1997) compared the beliefs of health professionals and the public, revealing major discrepancies between the two groups about the helpfulness and harmfulness of standard psychiatric treatments. The public see antidepressants, antipsychotics and admission to hospital as harmful, whereas the professionals (represented by psychiatrists, psychologists and general practitioners (GPs)) see them as helpful.

Opinions are based on factual knowledge as well as other factors such as stereotypes in the media and social influences. The most accessible starting point in changing opinions is to identify gaps in knowledge and to use this information to target any education campaigns.

The study

We designed a self-rated questionnaire that asked about the training of psychiatrists, the conditions they treat and the treatments they use, which was piloted and refined. This consisted of 10 questions with lists of possible responses and tick boxes, including several questions where more than one response could be given. We also asked for the age, gender and postcode of each respondent.

In order to survey a population broadly representative of the general population, questionnaires were placed at the reception desks in two health centres, one urban (Glasgow) and one rural (Castle Douglas), during both day and evening surgeries (general population sample). The questionnaires were offered to all those attending, however, there is no information available about those who refused to take part. A sample attending general adult psychiatric out-patients was also surveyed using the same method, to compare their level of knowledge with that of the general population, in the expectation that their level of general knowledge about psychiatrists would be greater than the general population. The same questionnaire was sent to post-membership psychiatrists in the West of Scotland to provide a standard for comparison.

Findings

The general population sample completed 223 questionnaires; 118 (53%) attending the urban practice and 105 (47%) the rural practice. Their mean age was 43 (range 17-83). Table 1 shows their age and gender compared with those of the total population of these areas. Of the patients attending the psychiatric out-patient clinic, 67 completed questionnaires; their mean age was 40 (range 18-65) and 34 (51%) were male.

Table 1. Age and gender of respondents compared with total population

Glasgow total population1 (%) Urban practice sample (%) Castle Douglas total population1 (%) Rural practice sample (%)
Male 46.7 43.2 45.9 27.0
Female 53.3 56.8 54.1 73.0
16-17 2.8 0.8 3.2 4.8
18-29 24.7 22.7 17.8 16.4
30-44 24.7 31.9 23.6 34.6
45-pension 23.2 34.5 25.3 24.0
Males with pension 7.7 3.4 10.0 7.7
Females with pension 16.9 6.7 20.1 12.5

Forty-seven psychiatrists returned completed questionnaires, representing a response rate of 78%. Demographic details were available for 33 (70%) of the psychiatrists; 18 (55%) of these were female and the mean age was 40 (range 30-56). No information was collected about the specialities of the psychiatrists surveyed.

Table 2 shows the responses to the questionnaire; 50% of the general population sample and 36% of the out-patient sample did not know that psychiatrists were medically qualified. Of the total sample 80% underestimated the length of training required from leaving school to becoming a fully qualified psychiatrist. Psychiatrists themselves estimated this would take more than 10 years (94% of psychiatrists).

Table 2. Patients' and psychiatrists' response to questionnaire

General population n=223 (%) Out-patient attenders n=67 (%) Psychiatrists n=47 (%)
How many years of training would it take to become a fully-trained psychiatrist?
< 10 years 180 (81) 52 (78) 3 (6)
> 10 years 29 (13) 11 (16) 44 (94)
Don't know 14 (6) 4 (6) 0 (0)
Is a psychiatrist a medical doctor?
Yes 112 (50) 43 (64) 47 (100)
No 82 (37) 17 (25) 0 (0)
Don't know 29 (13) 7 (11) 0 (0)
Which kinds of problems do psychiatrists treat? (number replying yes)
Depression 209 (94) 61 (91) 47 (100)
Schizophrenia 174 (78) 57 (85) 47 (100)
Sexual abuse 162 (73) 42 (63) 42 (89)
Alcohol problems 142 (64) 50 (75) 47 (100)
Drug problems 128 (57) 50 (75)* 47 (100)
Dementia 81 (36) 38 (57)** 47 (100)
Marital problems 62 (28) 18 (27) 24 (51)
Epilepsy 15 (7) 11 (16)* 19 (40)
Multiple sclerosis 20 (9) 4 (6) 11 (23)
Meningitis 5 (2) 1 (1) 1 (2)
What types of treatments do psychiatrists use? (number replying yes)
Counselling 202 (91) 56 (84) 40 (85)
Tablets 119 (53) 50 (75)** 47 (100)
Psychotherapy 116 (52) 38 (57) 47 (100)
Hypnosis 111 (50) 29 (43) 27 (57)
Electroconvulsive therapy 95 (43) 32 (48) 47 (100)
Injections 46 (21) 34 (51)*** 45 (96)
Brain surgery 6 (3) 4 (6) 28 (60)
Who can send you to see a psychiatrist? (number replying yes)
Hospital doctor 177 (79) 54 (81) 46 (98)
Refer yourself 61 (27) 16 (24) 16 (34)
General practitioner 210 (94) 64 (96) 46 (98)
Police 54 (24) 23 (34) 31 (66)
Relative 42 (19) 14 (21) 7 (15)
Courts 160 (72) 43 (64) 46 (98)

Knowledge of the conditions treated by psychiatrists was variable. Most of the general population sample responded that psychiatrists treat depression, schizophrenia and sexual abuse, although more than a fifth did not know psychiatrists treated patients with schizophrenia. Only 36% of the general population identified dementia as a condition that psychiatrists were involved in treating, although those attending as psychiatric out-patients had significantly greater levels of knowledge regarding psychiatrists' involvement in treating dementia and drug problems.

Counselling was the most frequently recognised treatment method, with a much smaller proportion of the general population sample recognising tablets, injections or electroconvulsive therapy. The psychiatric out-patient group had significantly better knowledge of pharmacological treatments.

The psychiatrists surveyed had differing views about some conditions treated, for example whether psychiatrists have a role in treating marital problems (51%), multiple sclerosis (23%) and epilepsy (40%). There was also a lack of consensus about the use of counselling (85%), hypnosis (57%) and brain surgery (60%).

The general population and out-patient samples responded that referrals to psychiatrists came mainly from GPs, hospital doctors and the courts. There was disagreement between psychiatrists about whether self-referrals were a legitimate way of accessing a psychiatrist (34% agreed, 66% disagreed).

Discussion

Limitations

The sample chosen to survey was not a truly random sample of the general population, although sites and times of surveying were selected in both rural and urban sites to represent a range of socio-economic groups. Our samples were broadly similar in age distribution to the total populations of these areas, apart from an underrepresentation by those over pension age. There was also an underrepresentation of male respondents in the rural site. The sample responding to the questionnaire was self-selected, and it was not possible to calculate a response rate or comment on the characteristics of those who chose not to take part.

Level of public knowledge

The study highlights a clear lack of knowledge about psychiatrists in several areas. Psychiatrists are believed to have less training than is actually the case and half of the sample did not know that psychiatrists are medically qualified. This result is similar to that found by Thumin and Zebelman in 1966 (Reference Thumin and ZebelmanThumin & Zebelman 1967) in the USA, suggesting that knowledge in this respect has not improved over time. Although our study did not compare knowledge levels about other professional groups, it is clear that our sample was not able to recognise these essential characteristics of the profession.

This study demonstrated a variable level of knowledge about the illnesses most commonly treated by psychiatrists, although no attempt was made to discover what understanding people had of the terms given. The lack of knowledge about psychiatrists' role in treating dementia may reflect the fact that much of the management and treatment occurs in primary care.

In terms of treatment methods used, counselling was by far the most commonly selected, perhaps reflecting the increase in its availability and popularity as a treatment. Those attending psychiatric out-patients had more knowledge about medication, both oral and injected, as might be expected.

It would seem therefore that the public remains confused about whether psychiatry is involved with treating emotional problems or mental illness, as found previously by Clarke and Martire (1978). Lawrie (Reference Lawrie1999) has suggested that a more medical/biological view of psychiatry has had the effect of reducing stigma; however, if the general public are not aware of this model it is unlikely to be of benefit in reducing stigma.

The high number of respondents stating that the courts or the police can refer one to see a psychiatrist may indicate a link in people's minds between psychiatric illness and criminality.

Psychiatrists' views

The fact that consultants and specialist registrars did not consistently agree about some of the conditions treated, the treatments used and routes of referral to psychiatry is perhaps not surprising given the range of different psychiatric services and styles of practice. Whether marital problems or childhood sexual abuse come within a psychiatrist's remit, and whether counselling and hypnosis are recognised treatments that psychiatrists use seems to be open to question among this group.

Implications for the stigma campaign

The stated aim of the stigma campaign, “to close the gap between the different beliefs of health care professionals and the public about useful treatments and interventions”, is likely to prove difficult if the findings of this study can be generalised to the whole population. The diverse nature of the field of psychiatry is likely to complicate the task of presenting a comprehensive and comprehensible account of treatments for psychiatric illnesses. The task is made more difficult by the negative stereotypes that continue in the media, and have remained stable over time despite a consistent move away from restrictive institutions and harsh treatment practices.

It has been shown that even small increases in knowledge can have a significant effect on overall attitudes and behaviour (Reference Wolff, Pathare and CraigWolff et al, 1996), and so it would seem essential to make every effort to educate the public. If this is accepted, this study would suggest that targeting of very specific factual information about the availability of effective and humane treatments for specific conditions provided by medically qualified practitioners is required. This may then lead to an increase in the likelihood of patients seeking help when appropriate for psychiatric conditions and a reduction in the associated stigma.

Acknowledgements

We are grateful for the advice and supervision provided by Professor Robin G. McCreadie, Crichton Royal Hospital, Dumfries. We would also like to thank Sister Olive Duncan of the Psychiatric out-patient department, Southern General Hospital, Glasgow and staff at the following Health Centres: Midlock Medical Centre, 7 Midlock St, Glasgow and Castle Douglas Health Centre, Academy St, Castle Douglas.

References

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Figure 0

Table 1. Age and gender of respondents compared with total population

Figure 1

Table 2. Patients' and psychiatrists' response to questionnaire

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