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But what exactly is mentoring? Invited commentary on … Mentoring scheme for child and adolescent psychiatry consultants in Scotland

Published online by Cambridge University Press:  02 January 2018

David Cottrell*
Affiliation:
University of Leeds, Level 8, Worsley Building, Clarendon Way, Leeds LS2 9NL, email: d.j.cottrell@leeds.ac.uk
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Abstract

Type
Original papers
Creative Commons
Creative Common License - CCCreative Common License - BY
This is an Open Access article, distributed under the terms of the Creative Commons Attribution (CC-BY) license (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted re-use, distribution, and reproduction in any medium, provided the original work is properly cited.
Copyright
Copyright © Royal College of Psychiatrists, 2009

Mentor was originally a person. In Greek mythology he was a friend of Odysseus, asked to look after Odysseus’ son Telemachus when Odysseus left for the Trojan War. In modern times the term mentor has come to mean a trusted friend or counsellor. The mentor is usually someone senior and more experienced who ‘looks after’ a more junior colleague. The noun has become a verb and mentoring is often seen as the process by which an older and wiser colleague passes on wisdom, experience and advice, and helps to guide a more junior person. Agreed definitions are however rare, as a quick internet search will reveal. Confusion about the differences between such terms as supervision, consultation, mentoring, coaching, befriending and even counselling, abound.

Most newly appointed consultants will be familiar with regular supervision during their training but even this supposedly agreed and College mandated activity varies enormously. In a critical incident study exploring what goes on in supervision we noted wide variation and concluded that there was a need for clear guidance on supervision and appropriate procedures and mechanisms to obtain resolution of difficulties in relation to inadequate supervision for trainees. It was also clear that too few supervisors had received training in supervision (Reference Cottrell, Kilminster, Jolly and GrantCottrell et al, 2002). Although recipients often speak highly of supervision there is little evidence to demonstrate that it is effective in terms of enhancing practice to the point of improving patient outcomes (Reference Kilminster and JollyKilminster & Jolly, 2000).

Is mentoring different from peer supervision and if so, how? Would any warm confiding relationship receive equally positive feedback from recipients? Perhaps these definitional issues do not matter as long as the person being mentored finds it helpful, but if we are to recommend mentoring to newly appointed consultants we need to be clear about what it is we are recommending and how it fits with other supports available to newly appointed staff.

We should also consider the likelihood that any effective intervention may also carry with it the risk of unintended effects. What might these be for mentoring? The traditional definition of a wise senior colleague imparting wisdom might infantilise junior consultants rather than empower them, or perhaps induct them into an ‘old boys network’ that could institutionalise existing practice at the expense of new ways of working or perpetuate gender or ethnic biases.

I am not suggesting here that mentoring is harmful, rather I am highlighting that van Beinum et al's helpful audit of a mentoring scheme raises more questions than it answers. The recipients of mentoring are very positive about their experiences but it is unclear what it was that they were in receipt of! In their article mentoring is described as ‘… everything from having a trusted older colleague to talk matters through, to intensive support during particularly stressful periods…’. One wonders if the latter is what the mentor anticipated when volunteering for the scheme and how much support the mentor had in dealing with such a situation? The authors themselves note that more guidance is needed about how the mentoring relationship should work. They seem to assume that the mentor should be from outside the new consultant's immediate service even though this has led to difficulties in all new appointees having a mentor. Does this have to be the case? Could a more local colleague be an effective mentor, and if not, why not? And what is an ‘effective mentor’? Is the goal the peace of mind and emotional well-being of the person being mentored, a more productive employee or some combination of the two? Many businesses and schools that promote mentoring schemes have more formal guidelines that involve clearly set objectives, meeting schedules and built-in evaluation. van Beinum et al suggest that mentoring is ‘strongly recommended’. I suspect they may be right but before we can recommend what may be a helpful process we should be much clearer about what we want to achieve, how we intend to achieve it, provide training and support for those providing it, agree ground rules for the conduct of all involved (e.g. confidentiality, boundaries, frequency of meetings, how to complain about the mentor/mentee and renegotiate) and agree formal methods of evaluation. Such a process would also necessitate being clear about how mentoring differs from other supports and ensuring that those other supports are also in place for newly appointed consultants. van Beinum et al are to be commended for starting the process of looking more carefully at the mentoring relationship others need to follow.

Declaration of interest

None.

References

Cottrell, D., Kilminster, S., Jolly, B. & Grant, J. (2002) What is effective supervision and how does it happen? A critical incident study. Medical Education, 36, 10421049.Google Scholar
Kilminster, S. M. & Jolly, B. C. (2000) Effective supervision in clinical practice settings: a literature review. Medical Education, 34, 827840.Google Scholar
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